Take a trace and check the assertion, the digital signature is missing or invalid The digital signature in assertion is not correct Take a trace and validate the assertion fieldsĬheck administration tool 'Organization Certificate Management' and update the certificate Refer to the section of 'Customer ID system Configuration' to see the certification mapping between the org admin and IdP systemĬertificate is correct, but the assertion verification is failĬheck the assertion string, if it's complete. Webex service admin has configured the org certificate, but it doesn't match the certificate in IdP system Incorrect X.509 certificate to validate SAML assertion The Webex service is not SSO enabled, or the protocol configured is wrongĬontact Webex Technical Support to check if SSO is turned on and/or check administration tool if the protocol is correct When IdP system send assertion to Webex Service, only the 'post' method isĬheck the trace, if it's the 'get' method, update the IdP configuration The Webex administrator has not configured the certificateĬheck Webex administration tool for 'Organization Certificate Management' and This is general SSO exception, some run time exceptions are wrapped to this Error code See the table below for common Security Assertion Markup Language (SAML) errors: Error Code What are the SAML error codes? Where can I find a list of SAML Single Sign-On related error numbers? SSO error code list
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